Shipping

Shipping Update

Our operations continue as normal for both UK & International orders.

Although we continue to ship worldwide following Brexit, we do ask our International customers to expect a delay to their delivery date with the additional checks carried at customs.

Royal Mail are constantly updating their International Posting services, please be sure to check before you place your order.

Shipping to Europe also requires a customs declaration form and goods may be subject to customs charges and fees

Dem Socks does not cover the customs and fees charges and this is the recipient’s responsibility.

Dispatch Times

We aim to dispatch all socks orders the same day as they are received, however, due to volumes, this may not always be possible and your orders are likely to be dispatched the next morning.

Orders received during the weekend will be posted Monday first thing in the morning.

Shipping Tables

Our UK Shipping rates also cover Northern Ireland, Scotland, Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark.

Republic of Ireland is covered under our Europe Shipping rates.

To ensure that we maintain our shipping costs affordable, we default our shipping options to standard which does not offer tracking facilities. However, where available we will present the option to upgrade to a Tracked & Signed option.

Shipping Option Delivery Time (working days) Shipping Cost
1st Class 1 £1.99
Standard 3 to 5 £1.30
FREE Shipping when you buy 3 pairs 3 to 5 FREE

Note: Shipping to the Channel Islands requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

With the additional custom checks created by Brexit we have had orders take up to 20 working days to reach our customers. 

Shipping Option Delivery Time (working days) Shipping Cost
Standard 5 to 10 €5
Tracked & Signed 5 to 10 €11.89

Brexit Notice: Since the 1st January 2021, shipping to Europe requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Shipping Option Delivery Time (working days) Shipping Cost
US Standard 5 to 10 $5.99
Tracked & Signed 5 to 10 $13.19

Note: All orders to the US are subject to local customs handling. Any additional fees are the responsibility of the recipient.

Orders to any other country not stated above should be expected within 6 to 15 working days. As we use a variety of couriers, your order may arrive prior to the stated delivery window as this depends on each courier.

Shipping Option Delivery Time (working days) Shipping Cost
International 6 to 15 £5

Note: Shipping to some countries requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Our UK Shipping rates also cover Northern Ireland, Scotland, Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark.

Republic of Ireland is covered under our Europe Shipping rates.

To ensure that we maintain our shipping costs affordable, we default our shipping options to standard which does not offer tracking facilities. However, where available we will present the option to upgrade to a Tracked & Signed option.

1st Class – £1.99 (1 working day)

Standard – £1.30 (3 to 5 working days)

Free Shipping – when you buy 3 pairs of socks (3 to 5 working days)

Note: Shipping to the Channel Islands requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

With the additional custom checks created by Brexit we have had orders take up to 20 working days to reach our customers. 

Standard – €4.76 (5 to 10 working days)

Tracked & Signed – €11.89 (5 to 10 working days)

Brexit Notice: Since the 1st January 2021, shipping to Europe requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Standard – $5.27 (5 to 10 working days)

Tracked & Signed – $13.19 (5 to 10 working days)

Note: All orders to the US are subject to local customs handling. Any additional fees are the responsibility of the recipient.

Orders to any other country not stated above should be expected within 6 to 15 working days. As we use a variety of couriers, your order may arrive prior to the stated delivery window as this depends on each courier.

International – £5 (6 to 15 working days)

Note: Shipping to some countries requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Where is my order?

We use Royal Mail to fulfil our deliveries for both UK and International orders. As these are provided by a third party, delivery times are estimates and they cannot be guaranteed by Dem Socks as it is out of our control.

With the additional custom checks created by Brexit we have had International orders take up to 20 working days to reach our customers.

Note that orders are only classed as lost when they fall within the times shown in our terms and conditions.

Can I track my order?

To ensure that we maintain our shipping costs affordable, we default our shipping options to standard which does not offer tracking facilities.

However, where available we will present the option to upgrade to a Tracked & Signed service at checkout and a tracking number will be provided in your dispatch email confirmation.

Countries we do not ship to

Whilst we wish to deliver to the entire world, currently we do not ship to the following countries: Australia, Belarus, Bosnia and Herzegovina, Brazil, Canada, Christmas Island, Cocos (Keeling) Islands, Colombia, Faroe Islands, Greenland, Heard Island and McDonald Islands, India, Iran, Iraq, Kuwait, Lebanon, Libya, North Korea, Pakistan, Palestine, Peru, Russia, Serbia, Somalia, South Korea, Syria, Ukraine and Venezuela.