Shipping

Coronavirus (COVID-19)

Our operations continue as normal for both UK & International orders and we are monitoring our shipping carrier updates closely.

We are a small business lucky enough to have access to our stock in a very controlled environment as well as being in extremely close proximity to a post office.

Although we continue to ship worldwide we do ask our customers to expect a small delay to your delivery date.

Some countries might still have shipping suspensions in place due to the lack of available transport links.

For more updates on international shipping, please check here

Last order dates for Christmas delivery now available here.

Overview

We offer a variety of shipping options around the world at fair prices and these will be presented to you during the checkout process.

To ensure that we maintain our shipping costs affordable, we default our shipping options to standard which does not offer tracking facilities. However, where available we will present the option to upgrade to a Tracked & Signed option.

Note: All orders to the US, Canada, Australia and any other country which is subject to customs clearance, require a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover these fees and all charges incurred is at the recipient’s responsibility.

Dispatch Times

We aim to dispatch all socks orders the same day as they are received, however, due to volumes, this may not always be possible and your orders are likely to be dispatched the next morning.

Orders received during the weekend will be posted Monday first thing in the morning as the local post office remains closed during Saturday and Sunday due to the current COVID restrictions.

Note that orders are only classed as lost when they fall within the times shown in our terms and conditions here.

Countries we do not ship to

Whilst we wish to deliver to the entire world, currently we do not ship to the following countries: Russian Federation, Serbia, Venezuela, Pakistan, Colombia, Lebanon, Syria, Kuwait, Bosnia and Herzegovina, Christmas Island, Cocos (Keeling) Islands, Greenland, Heard Islands and McDonald Islands, Iran, Iraq, Libya, North Korea, Palestine, Somalia and Faroe Islands

 

Last Order Dates for Christmas Delivery

With the current COVID-19 situation, we have published our the last order dates early to ensure that you can plan your shopping and still receive your socks in time for Christmas.

United Kingdom & Republic of Ireland – 17th December

International:
17th December – Belgium, France, Luxembourg
15th December – Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal,
11th December – Czech Republic, Finland, Italy, Poland, Sweden, USA
10th December – Greece, Eastern Europe (except Czech Republic, Poland and Slovakia), Turkey
9th December – Canada, Cyprus, Malta
8th December – Africa, Asia, Caribbean, Central and South America, Far and Middle East
3th December – Australia and New Zealand

Whilst these are the advisable dates by our shipping carrier, some countries may still have restrictions and suspensions in place. For updates on International shipping please check here.

 

 

Shipping Tables

We currently offer three shipping options in the UK which include the Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark.

Northern Ireland and Scotland are also included however orders sent to the Republic of Ireland are classed as International shipping and postage costs can be found under the Europe tab.

All available shipping options will be displayed during the checkout process.

FREE Shipping is available when you buy 3 pairs or more.

Shipping Option Delivery Time (working days) Shipping Cost
1st Class 1 £1.99
Standard 3 to 5 £0.99 – £1.50
Free Delivery when you buy 3 pairs 3 to 5 FREE

Note: Shipping to the Channel Islands requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

We currently offer two shipping options to Europe.

Whilst you should expect your order to arrive between 3 to 8 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

With the current COVID-19 situation we have had orders taking up to 15 working days to reach out customers. 

Shipping Option Delivery Time (working days) Shipping Cost
Standard 3 to 8 €3.56 – €5.05
Tracked & Signed 3 to 8 €11.89

Note: Shipping to some countries in Europe requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

We currently offer two shipping options to the US.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Shipping Option Delivery Time (working days) Shipping Cost
US Standard 5 to 10 $5.27 – $7.26
Tracked & Signed 5 to 10 $13.19

Note: All orders to the US are subject to local customs handling. Any additional fees are the responsibility of the recipient.

We currently offer two shipping option to Canada.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Shipping Option Delivery Time (working days) Shipping Cost
Standard 5 to 10 £3.99 – £5.50
Tracked & Signed 5 to 10 £9.99

Note: All orders to Canada are subject to local customs handling. Any additional fees are the responsibility of the recipient.

We currently offer two shipping options to Australia.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Shipping Option Delivery Time (working days) Shipping Cost
Standard 5 to 10 £3.99 – £5.65
Tracked 5 to 10 £9.99

Note: All orders to Australia are subject to local customs handling. Any additional fees are the responsibility of the recipient.

Orders to any other country not stated above should be expected within 6 to 15 days. As we use a variety of couriers, your order may arrive prior to the stated delivery window as this depends on each courier.

Shipping Option Delivery Time (working days) Shipping Cost
International 6 to 15 £4.99 – £5.70

Note: Shipping to some countries requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

We currently offer three shipping options in the UK which include the Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark, however some shipping services may not be available in certain areas.

Northern Ireland and Scotland are also included however orders sent to the Republic of Ireland are classed as International shipping and postage costs can be found under the Europe Shipping tab.

All available shipping options will be displayed during the checkout process.

1st Class – £1.99 (1 working day)

Standard – £0.99 (3 to 5 working days)
£1.50 for orders with a T-shirt

Free Delivery – when you buy 3 pairs of socks (3 to 5 working days)

Note: Shipping to the Channel Islands requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

We currently offer two shipping options to Europe.

Whilst you should expect your order to arrive between 3 to 8 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

With the current COVID-19 situation we have had orders taking up to 15 working days to reach out customers. 

Standard – €3.56 (3 to 8 working days)
€5.05 for orders with a T-shirt
Tracked & Signed – €11.89 (3 to 8 working days)

Note: Shipping to some countries in Europe requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

We currently offer two shipping options to the US.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Standard – $5.27 (5 to 10 working days)
$7.26 for orders with a T-shirt
Tracked & Signed – $13.19 (5 to 10 working days)

Note: All orders to the US are subject to local customs handling. Any additional fees are the responsibility of the recipient.

We currently offer two shipping option to Canada.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Standard – £3.99 (5 to 10 working days)
£5.50 for orders with a T-shirt
Tracked & Signed – £9.99 (5 to 10 working days)

Note: All orders to Canada are subject to local customs handling. Any additional fees are the responsibility of the recipient.

We currently offer two shipping options to Australia.

Whilst you should expect your order to arrive between 5 to 10 working days, we cannot guarantee the transit times as the delivery service is provided by a third party.

Standard – £3.99 (5 to 10 working days)
£5.65 for orders with a T-shirt
Tracked – £9.99 (5 to 10 working days)

Note: All orders to Australia are subject to local customs handling. Any additional fees are the responsibility of the recipient.

Orders to any other country not stated above should be expected within 6 to 15 days. As we use a variety of couriers, your order may arrive prior to the stated delivery window as this depends on each courier.

International – £4.99 (6 to 15 working days)
£5.70 for orders with a T-shirt

Note: Shipping to some countries requires a customs declaration form and goods may be subject to customs charges and fees. Dem Socks does not cover the customs and fees charges and this is at the recipient’s responsibility.

Shipping Times: We use Royal Mail to fulfil our deliveries for both UK and International orders. As these are provided by a third party, delivery times are estimates and they cannot be guaranteed by Dem Socks as it is out of our control.

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